Website Maintenance Services for East Texas Businesses
What Happens When Your Website Isn’t Maintained?
An unmaintained website is more than a nuisance. It’s a liability. Here’s what we see happen, and what we prevent.
Hacked & Infected
Site Goes Down
Slow & Broken
Everything Covered Under One Maintenance Agreement
We handle the technical work so you can focus on running your business. Here’s exactly what’s included.
WordPress Core, Theme & Plugin Updates
Monthly updates to WordPress core, your active theme, and all installed plugins. We test after every update. Nothing goes live broken.
Weekly Automated Backups
Full-site backups run weekly and are stored offsite. If something goes wrong, we can restore your site quickly, not start from scratch.
Uptime Monitoring: 24/7 Alerts
We monitor your site continuously. If it goes down, we get the alert, not you. We start working on it before most business owners even know there was a problem.
Security Scanning & Malware Removal
Regular security scans catch threats before they become breaches. If malware is found, we clean it up. This isn’t an extra charge. It’s part of the agreement.
SSL Certificate Monitoring & Renewal
An expired SSL certificate kills trust and kills rankings. We track expiration dates and handle renewals before your site ever shows a “not secure” warning.
Monthly Performance Check
We review your Core Web Vitals and page speed monthly. If scores slip, we identify why and fix it. Fast sites rank better and convert better. We keep you in that category.
Content Updates (Monthly Hours Included)
Need to swap a photo, update hours, add a new service page? Content update hours are included each month. How many depends on your plan. Ask us and we’ll scope it out.
Priority Local Support: Call Us, We Pick Up
Maintenance clients get priority. Call (936) 225-4705, reach a real person who knows your account. No ticket queue. No overseas call center. Just us, in Lufkin.
We Handle It. You Run Your Business.
Every Website Needs Maintenance. Here’s How We Fit In.
If We Built Your Site
We already know your site inside out: the theme, the plugins, the custom code, the hosting setup. Maintenance is seamless because there’s no learning curve. If you need a new or redesigned site first, see our website design services. We’ve been in your codebase before, and we’ll move fast when something needs attention.
If Someone Else Built Your Site
No problem. We do a one-time audit first. We document everything: hosting, plugins, theme, access credentials, configuration. Then we take over. No guesswork. We understand your setup before we touch anything, and we keep notes so nothing falls through the cracks.
Questions About Website Maintenance
What if my site gets hacked while you’re maintaining it?
We handle cleanup at no extra charge. Security incidents are covered under maintenance agreements. If something gets through despite our precautions, we treat it like our problem, because it is. You won’t be hit with a separate invoice to fix something that happened on our watch.
Can you maintain a site you didn’t build?
Yes. We maintain sites we’ve inherited all the time. We do a one-time audit first to understand the setup: what’s installed, how it’s configured, where the bodies are buried. Once we know the site, we take it from there. The audit is straightforward and won’t drag on.
How do I report something that needs fixing?
Call us, email us, or text us. We’re based in Lufkin and you reach a real person, not a call center in another state. If you notice something off about your site, just let us know. We’ll look at it and get back to you with what’s going on and how we’re fixing it.
What is included in a website maintenance plan?
Every MasseyMedia website maintenance plan covers WordPress core, theme, and plugin updates; weekly offsite backups; 24/7 uptime monitoring; security scanning; SSL certificate tracking; monthly Core Web Vitals checks; and a set number of content update hours each month. Priority phone support is included. Plans scale based on site size and how much hands-on support your business needs.
How much does website maintenance cost in East Texas?
Plans at MasseyMedia start at $100 per month for core WordPress maintenance coverage and go up based on site complexity and support hours. Most small business sites in the $100 to $150 per month range get full coverage: updates, backups, monitoring, and security. We scope each plan individually. Reach us at (936) 225-4705 or submit a quote request and we’ll put together a plan that fits your site.
How often do you update WordPress plugins and themes?
We run WordPress plugin and theme updates monthly at minimum. Security-specific patches get applied as soon as they’re released because plugin vulnerabilities are the most common attack vector for WordPress sites. After every update we verify the site is loading correctly and nothing has broken. If an update causes a conflict, we catch it before it ever becomes a problem for your visitors.
What happens if a plugin update breaks my site?
We restore from the most recent backup and roll back the update. Because we run backups before applying updates and verify the site after, there’s always a clean restore point. A broken update is our problem to fix, not yours. You won’t get an invoice for cleanup on something that happened during routine maintenance.
Get a Maintenance Quote
Tell us about your site and we’ll put together a maintenance plan that fits. No pressure, no automated responses. You get a straight answer from our Lufkin team.
We never share your information. Privacy Policy
Your Site Is Either Being Maintained or It’s Falling Behind.
There’s no middle ground. Call us or fill out the form and we’ll tell you exactly what your site needs. Same-day response, no automated messages. Just a straight conversation about what we can do for you.