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A2P 10DLC Messaging Policy

Effective Date: 29 May 2025 MasseyMedia, Inc. uses A2P 10DLC (Application-to-Person 10-Digit Long Code) messaging to send SMS/MMS communications in compliance with U.S. mobile carrier regulations.
  1. What We Use Messaging For:
    • Appointment reminders and service alerts
    • Customer support responses
    • Promotional and marketing offers
    • Account notifications and updates
    • Follow-ups from lead forms or inquiries
  2. How You Opt In:
    • Filling out forms on our website
    • Signing up via “Text-to-Join” campaigns
    • Subscribing through email or registration pages
    • Providing your phone number for service or quote requests
    • Giving verbal or written consent during a phone call
  3. How to Opt Out:You can stop receiving messages anytime by replying with any of the following keywords:
    • STOP
    • UNSUBSCRIBE
    • CANCEL
    • QUIT
    We will send a final confirmation message and stop messaging you after that.
  4. Message Frequency:
    • 1–4 marketing messages per month
    • 1–2 transactional or service-related messages per event
    • Frequency may vary based on your interaction with us
  5. Carrier Disclaimers:
    • Message and data rates may apply
    • Mobile carriers are not liable for delayed or undelivered messages
  6. Privacy and Data Use:
    • We do not sell your phone number or share it with third parties for unrelated marketing
    • Messages are used strictly to deliver MasseyMedia content and services
    • See our full Privacy Policy
  7. Prohibited Content:We do not send messages containing:
    • SPAM, scams, or misleading information
    • Sex, hate, alcohol, firearms, tobacco (SHAFT) content
    • Illegal, violent, or discriminatory content
    • Profanity or adult material
    • Third-party affiliate content not related to MasseyMedia
  8. Need Help?Reply “HELP” at any time or contact us directly:
  9. Policy Updates: